If you are interested in a position at Revco, please fill out our Employment Application and submit it to humanresources@revcoelectric.com

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East Hampton, NY

Counter Sales

Summary: To serve as a face-to-face contact and liaison for customers. Handles all sales functions while providing quick, accurate, and courteous service to customers

 

Duties and Responsibilities:

  • Exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs.
  • Help develop new business, identify opportunities to create a competitive advantage.
  • Determine merchandise required by customer and suggest alternative and/or additional items related to the customer’s order.
  • Replenish stock and ensure shelves are maintained and products are displayed properly.
  • Close out cash box daily, delivering receipts for cash, credit cards and checks to your manager.
  • Assist inside and outside sales people with customers inquiries and order processing.
  • Process returns and exchanges according to the polices of the company.
  • Update knowledge of products through self-study and attending training classes.
  • Follow-up on existing orders, manage calling queues and maintain bid follow-up queues.
  • Pull and check orders for customers.
  • Assist and resolve customer complaints.
  • Performs other related duties as dictated by business necessity or assigned by management.

Competencies:

  • Have excellent interpersonal and communication skills, oral and written.
  • Strong customer service orientation- both external and internal.
  • PC/ proprietary proficiency for data entry and utilization of business application software including web browsers, internet search engines, email and calendar use and familiarity with the MS office suite.
  • Perform basic mathematical calculations required to accurately complete assigned tasks (discount vs markups, customer pricing, etc.).
  • Time management- Strong ability to organize and manage multiple priorities.

Work environment:

  • Warehouse environment. May be some exposure to dust, heat or cold, and other seasonal changes. Must be comfortable working at heights up to 20 feet.

Physical Demands:

  • Must be able to lift and carry heavy material.
  • Must be able to climb a ladder.
  • Must be able to stand for extended periods of time.
Warehouse Associate

Revco Lighting and Electrical Supply

360 County Road 39A.
P.O Box 1539 11969
Southampton, NY 11968
United States
Tel: 631-283-3600

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